Terms of Service

1. Business Relationship

Techin operates exclusively as a B2B manufacturer and wholesaler. Our services are intended solely for business customers including distributors, hardware supermarkets, purchasing managers, and other commercial entities.

By engaging with our services, you confirm that you are acting in a business capacity and have the authority to enter into commercial agreements on behalf of your organization.

2. Product Standards & Compliance

All products manufactured by Techin comply with European standards and regulations including but not limited to:

• EN480 European Standards
• PAHs (Polycyclic Aromatic Hydrocarbons) compliance
• REACH Regulation compliance
• RoHS Directive compliance

Test reports and certifications are provided upon request and form part of our quality assurance commitment.

3. Ordering & Customization

Orders must be placed through authorized channels with minimum quantity requirements as specified in our quotations. We offer customization services including:

• Custom logos and branding
• Specialized moldings and designs
• Custom color specifications
• Tailored load capacity requirements

Customization requests require advance notice and may affect pricing and delivery schedules.

4. Quality Assurance

With over 20 years of industry experience, Techin maintains comprehensive testing capabilities including:

5. Payment Terms

Payment terms are established per individual agreements and may vary based on order volume, customer relationship, and market conditions. Standard terms include:

• Payment methods as agreed in purchase contracts
• Credit terms subject to approval and business verification
• Currency and exchange rate provisions as applicable

6. Shipping & Logistics

Delivery terms, shipping methods, and logistics arrangements are specified in individual purchase agreements. International shipping compliance and documentation are handled according to destination country requirements.

7. Limitation of Liability

Our liability is limited to the replacement or repair of defective products within the warranty period. We are not liable for consequential, incidental, or indirect damages arising from product use.

8. Governing Law

These terms are governed by Chinese law. Disputes shall be resolved through negotiation or arbitration as specified in individual contracts.