Terms of Service

This Website is intended exclusively for business users, including:

• Regional distributors and wholesalers
• Hardware retailers and DIY hardware supermarkets
• Equipment and OEM manufacturers (e.g., trolley, furniture, waste management, logistics)
• Industrial procurement teams and importers

The casters, wheels, fittings, and related products presented on this Website are offered on a wholesale B2B basis and are not intended for individual consumer purchases unless expressly stated otherwise.

We use reasonable efforts to keep product information -- including specifications, 2D/3D drawings, images, load ratings, certifications (EN840, REACH, RoHS, etc.), availability, and technical descriptions -- accurate and up to date.

However, Website content is provided for general business information only. It does not constitute a binding offer, technical guarantee, or contractual commitment unless confirmed in writing by Techin Castor (e.g., via signed Proforma Invoice or Sales Contract).

We may update, correct, remove, or modify Website content at any time without prior notice.

Submitting an enquiry, request for quotation (RFQ), sample request, catalogue download, or contact form through this Website does not create a contract.

Any sale, wholesale supply, manufacturing order, sample order, or OEM/ODM project will be subject to a separate written:

• Quotation
• Proforma Invoice (PI)
• Order confirmation
• Sales contract, or applicable general terms

In case of conflict, the written commercial agreement between the parties shall prevail over these Website Terms.

Product dimensions, load capacities, material descriptions (e.g., PU, TPR, nylon, rubber), surface treatments, colours, tolerances, drawings, test results (Wear Resistance, Brake Fatigue, Electrical Resistance, Hardness, Load Capacity, Long-Distance Walking, Salt Spray, Service Life), and application examples are provided for reference only.

Customers are responsible for confirming that products are suitable for their intended application, operating environment, safety requirements, and applicable local regulations.

Any prices, MOQs (Minimum Order Quantities), lead times, stock status, or delivery estimates shown on the Website are indicative only unless expressly confirmed in writing on a Proforma Invoice.

Prices may exclude VAT, import duties, customs clearance fees, shipping costs, insurance, bank charges, or other taxes and charges unless clearly stated otherwise.

Prices are subject to change due to raw material fluctuation, currency exchange rates, or order volume. Flexible MOQs and high-mix / low-volume replenishment orders may be available for qualified B2B clients.

Where goods are supplied internationally, delivery terms, risk transfer, customs responsibilities, export controls, import duties, and documentation requirements shall be governed by the agreed quotation, PI, contract, or applicable Incoterms 2020 (e.g., FOB, CIF, DDP).

Techin Castor supports:

• ✓ Consolidated shipments (multi-item, mixed-container orders)
• ✓ Retail-ready packaging (FSC certification, accurate barcodes) for big-box retailers and D2C brands

Customers are responsible for ensuring that imported products comply with local laws, standards, certification requirements (e.g., EU CE, REACH, RoHS), and customs rules in the destination country.

All Website content -- including text, images, product photos, technical drawings, catalogues, videos, logos, trademarks, layouts, and downloadable materials -- is owned by or licensed to Techin Castor.

You may view, download, or print Website materials solely for legitimate business evaluation or purchasing purposes. You may not copy, reproduce, modify, publish, distribute, scrape, reverse engineer, or commercially exploit any Website content without our prior written consent.

For OEM/ODM projects: Buyer-supplied logos, artwork, and designs remain the Buyer's property. The Buyer warrants they hold the rights to such IP and agrees to indemnify Techin Castor against any third-party IP claims.

You agree not to use this Website:

• ✕ for unlawful, fraudulent, misleading, or harmful purposes;
• ✕ to interfere with Website security or operation;
• ✕ to upload malicious code, spam, or unauthorised automated requests;
• ✕ to copy or harvest data at scale (including scraping product catalogues, pricing, or images) without permission;
• ✕ to misrepresent your identity, company, or purchasing intention;
• ✕ for competitive intelligence purposes by direct competitors. end

We may restrict, suspend, or block access to the Website where misuse is suspected.

This Website may contain links to third-party websites, platforms, logistics providers, certification bodies (e.g., SGS, TÜV, BV), trade fair organisers (e.g., EISENWARENMESSE, LogiMAT, Canton Fair), video platforms, or downloadable resources.

We are not responsible for the content, accuracy, security, or privacy practices of third-party websites.

When you contact us, submit an enquiry, request a quotation, download materials, or otherwise interact with the Website, we may process business contact information and related personal data.

Such processing is governed by our Privacy Policy and, where applicable, EU/EEA data protection rules including the GDPR (relevant to our customers in Germany, France, Italy, Spain, the UK, and other European markets).

Website content is provided for general technical and commercial information only. It should not be treated as engineering, safety, legal, regulatory, or compliance advice.

Customers should obtain appropriate professional advice before selecting, installing, modifying, or relying on casters and wheels for specific applications (e.g., heavy-duty industrial, medical apparatus, waste bin, logistics equipment).

The Website is provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we make no warranties that the Website will be uninterrupted, error-free, secure, or free from harmful components.

Product warranties, if any, are governed only by the applicable written sales agreement, warranty statement, test report, or order confirmation issued by Techin Castor.

To the maximum extent permitted by applicable law, Techin Castor shall not be liable for indirect, incidental, special, consequential, or economic losses (including loss of profits, loss of downstream customer orders, or resale disputes) arising from use of the Website, reliance on Website content, Website unavailability, or third-party links.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law.

We shall not be liable for delay or failure caused by events beyond our reasonable control, including natural disasters, pandemics, war, strikes, port congestion, container shortages, transport disruption, supply chain interruption, raw material shortages, government action, cyber incidents, power failures, or telecommunications failures.

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Continued use of the Website after changes are posted means you accept the updated Terms.

These Terms shall be governed by the laws of the People's Republic of China, unless mandatory applicable law provides otherwise.

Any dispute arising from or relating to these Terms shall first be resolved through friendly negotiation. If unresolved within 30 days, disputes shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its rules.

The arbitration language shall be English, and the award shall be final and binding on both parties.