Privacy Policy
Your privacy is important to us. This policy explains how Techin collects, uses, and protects your information.
Information We Collect
Business Information
- Company name, contact details, and business registration
- Product inquiries and technical specifications
- Purchase history and order preferences
- Communication records for customer service
Technical Information
- Website usage data and analytics
- Device information and browser type
- IP address and location data
How We Use Your Information
Business Operations
Processing orders, providing customer support, and maintaining business relationships with our B2B clients.
Product Development
Improving our caster and wheel products based on customer feedback and market requirements.
Communication
Sending product updates, technical specifications, and relevant business communications.
Compliance
Meeting European standards (EN480, REACH, RoHs) and maintaining required business records.
Data Protection & Security
Encryption
SSL encryption for all data transmission
Access Control
Limited access to authorized personnel only
Regular Audits
Periodic security assessments and updates
Your Rights (GDPR Compliance)
Right to Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your data
Right to Portability
Transfer your data to another service